Join our team
We are always looking for talented, bright, and motivated, people to join our team.
Send your CV to jobs@outsource-ge.com if you:
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Are fluent in one or more of the following languages: English, Swedish, German, Spanish, French, Italian, Russian
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Have excellent communication skills, such as: Active Listening, Speech Clarity and Recognition, Reading Comprehension
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Want to be part of young, successful company and achieve professional and personal growth.
Support Agents
Description:
Answer calls and emails professionally
Respond to customer inquiries
Research required information using available resources
Handle and resolve customer complaints
Provide customers with product and service information
Enter customer information
Identify and escalate priority issues
Follow up customer inquiries where necessary
Requirements and Skills:
Proficient in basic computer applications and internet
Knowledge of customer service principles and practices
Good data entry/keyboard skills
Ability to resolve conflicts
Ability to handle complaints, settle disputes, and resolve conflicts
Oral Expression and comprehension skills
Telephone Sales Agents
Description:
Cold or hot dialing leads
Persuade customers to purchase a product or service based on sales scripts
Adjust sales scripts to better target the needs and interests of specific individuals
Explain products or services and prices and answer the related questions
Obtain customer information and enter orders into database
Schedule appointments between sales representatives and prospective customers
Conduct client or market surveys
Entering, transcribing, recording, storing, or maintaining information
Communicating with supervisors and team-mates
Performing day-to-day personal administrative tasks and reports
Developing specific goals and plans to prioritize, organize, and accomplish your work
Requirements and Skills:
Ability to show, promote and sell products and services
Ability to persuade others to change their minds or behavior
Efficient Time Management
High self-motivation
Selective Attention/Ability to concentrate on task over a period of time
Ability to work under pressure
Data Entry and Back Office Operators
Description:
Perform data entry tasks
Convert data from and to excel sheets and system data base
Collect data and trasform it reports
Harvest information and process it into the client's system
Requirements and Skills:
English reading and writing skills
Attention to detials
Advanced excel skills
Ability to work alone with minimal supervision
Outsource Georgia has a very strict 4-phases recruitment process with final, after-training screening. Our clients are involved in recruitment process and are welcomed to hold additional interviews online or on location. We combine our unique general service training with our client’s operations training and within one to two weeks time prepare team, able to manage the back-office and customer claims, improve customer satisfaction and generate repeat business.
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Enjoy a friendly working environment and great work conditions.
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Be part of a young vibrant team.
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Develop advanced computer and language skill.
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Interact with a wide variety of personalities and experience different cultural backgrounds.
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Get the chance to promote yourself within the company