Services

 

Professional, Reliable, Affordable outsourcing solution

Customized to meet your business needs

Outsource Georgia provides wide range of business processes outsourcing services. Based on our long and broad experience in the field we tailor solutions to each client.



All types of inbound and outbound communications, inbound call/contact center, telemarketing, payment handling and fraud check, shipment monitor, stock management, data mining etc., 24/7 covering any needed time zone in English, German, French, Italian, Spanish and Russian languages. Additional languages can be added upon request.

 

Tell us about your business needs,

We will find the solutions to fit...

Outbound Contact Center

Telemarketing / Telesales

Lead Generation

Outbound B2B/B2C surveys

Research and assurance of customer satisfaction of product/service, verification of quality, fulfillment, or delivery

Retention / Reactivation of accounts and customers

Announcements and message delivery



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Inbound Contact Center

Customer Service / Customer Care

Technical Support Services
Service Fulfillment
Inquiries Requests / Complaints Handling
Order Taking / Message Handling
Reservations/ Authorizations
Data Entry / Collection



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Business Process Services

Back Office Work
Data Entry

Shipment monitoring

Payment and Claims Processing

eCommerce customer Fraud assessment

Dispute & Charge-Back management

Accounts management



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Added Value Services

Data Mining and Internet Research

Translation of documents, texts, website content,

from and to Russian-German-English-Italian-French

Installation and setup of customer owned VoIP system cloud/hosted, with optional management ​​​as a service

 

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